hinnchcsa Posted July 13, 2013 Report Share Posted July 13, 2013 Has anyone had or heard of any good or bad experiences with pickfords? I ve just recieved a really good quote from them but dont want make mistakewith going with them if not so good just because the cheapest, thanks Quote Link to comment Share on other sites More sharing options...
Admin Posted July 13, 2013 Report Share Posted July 13, 2013 Can't comment of the actual service, obviously they received a fair degree of negative publicity at the end of last year when they went into administration, jettisoned the company pension scheme then came back out of administration - http://www.bbc.co.uk/news/business-20592674 I guess, for any removals company, things to check are if they're members of scheme's such as B.A.R Overseas (Bonded by the British Association of Removals) I.M.M.I (Payment Guarantee) F.I.D.I Global Alliance (Worldwide Moving Association) F.A.I.M Accredited (Removal Quality Assurance Standard) Then, in relation to the marine insurance, insure your shipment with a mainstream household name insurer - make sure they are regulated by the Financial Conduct Authority (previously the Financial Services Authority) as this will give you a significant amount of protection and recourse in the event of a problem. - make sure you have the full contact name and email address of the Insurer's Complaints Dept. This will shown be in the standard Terms and Conditions of any bona fida Insurance Policy. - make sure you are buying insurance and not a scheme where the remover accepts liability under their Trading Conditions for any loss as you then have to deal with the remover in the event of a claim (rather than with an insurance company) and who, for obvious reasons, will be less keen to settle your claim. Quote Link to comment Share on other sites More sharing options...
peps Posted July 13, 2013 Report Share Posted July 13, 2013 I have contracted them and I must say that I'm not happy. We have been here 3 months and the container has not left Johannesburg yet. When I email them, they don't bother to reply at all. Quote Link to comment Share on other sites More sharing options...
hinnchcsa Posted July 14, 2013 Author Report Share Posted July 14, 2013 That doesnt sound good at all, was it a shared container or full? Have you tried ringing them? Quote Link to comment Share on other sites More sharing options...
AndyandJo Posted July 14, 2013 Report Share Posted July 14, 2013 Hi, we used Pickfords and the service overall was excellent, the packers were outstanding. Our container has just arrived and the guys who delivered were also fantastic. My only complaint was that the Jo who came to assess didn't get it right, not all would fit in the container - quite stressful at the time, so I have a few items still in the UK that need shipping and they want to charge me extra for it. I would say if you use them get an absolute guarantee that they have seen all there is to move and get that in writing or in an email. Be aware that if you want delivery to a 2nd floor or above it will cost extra, also you will have to pay customs clearance once your container arrives, approx $320+. Quote Link to comment Share on other sites More sharing options...
Guest guest10912 Posted July 14, 2013 Report Share Posted July 14, 2013 I have been reading immigration forums for years and have not yet come across any removalist who should either be avoided or should be engaged above all others. I have read good and bad stories on each. As for myself, well I used Pickfords. My container arrived within 9 weeks, a couple of small damages but I have sensible expectations and always thought that there was bound to be something or other. So overall nothing to complain about, but I have moved overseas before and nothing to shout about either. Really, they are much of a muchness. Quote Link to comment Share on other sites More sharing options...
Steveo1571 Posted July 14, 2013 Report Share Posted July 14, 2013 Hi ya... Try Crown relocation....they include the Aquis fee, they were slightly cheaper than Pickfords and they said 12/13 weeks...we got our stuff in 12 weeks....service was excellent, removal guys were very thorough and treated our shipment very well... Thanks Steve. Quote Link to comment Share on other sites More sharing options...
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