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How do I get HAP ID number for medical before CO is allocated now TRN not accepted


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Hi all, does anyone know how to get the HAP ID number to do the medical before a Case Officer has been allocated. Agent has messed up cos I was going to do through the declaration process before the visa was lodged but they lodged this morning so now can't get the HAP this way. The agent is not particularly good - didnt even know there was a new medical process and kept insisting I could book with a TRN and go along with the manual forms!! Anyone got their HAP ID after lodgement but before CO? Thanks

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