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Urgent help please!

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My mum is leaving LHR tomorrow and when she tried to check in online with Singapore Airlines it said she didnt meet visa requirements. she used a third party to do her visitor visa ( god knows why) anyway when i have checked she put the incorrect issue date of her passport on the application so is doest match with the airline.

She has tried contacting Singapore airlines but they just brushed her off....the company she used are in Melbourne so closed now.


Any ideas if she will still be ok to travel or what she can do to sort the situation?





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Hi Louise my friend came over last month and didn't realise she needed a visa. The morning she was due to travel she applied online and it was processed within 20 mins. All ended well. Hope you get it sorted for your mum.

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