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Are Commonwealth Bank for real???


j19jjr

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Buying a house here in Perth and due to complete next Thursday, went into Commonwealth bank today to arrange a transfer of the purchase price to our settlement agents - $600k.

"No sorry we cant do that" Why not? "We just can't, no bank can!"

Hubby asks her if she knows for sure & can she check with senior member of staff - so off she goes.

"No sorry we cant do that, We can only do you a bank cheque & we'll waive the $10 fee or you can do it yourself over 6 days as daily limit is $100K"

We had to take the bank cheque & this will take 3 days to clear, wtf?!?!?!

 

So is this for real? Anyone else encountered this before with any other bank? :mad:

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My settlement agent did it all for us, we didnt need to go near the bank after signing the mortgage forms, the settlement got 'booked' for a certain time & date all went smoothly, thats with ANZ

 

At a guess, I don't think the OP is taking out a mortgage. A friend of mine back in the UK had a similar problem with Barclays, they got a large sum from inheritance and took advice from Barclays where to use it short term whilst a property purchase was going through. Everything was great until the money was needed for the purchase of said property, Barclays wanted a ridiculous amount to send it 15 metres across the road to The Halifax. Said friend (in her words) through a bitch fit in the middle of the branch and refused to discuss it in an office in private, choosing to let all of Barclays customers know how they do business. Strangely enough the money got across the road on time and for free!!

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flatpack, I fully expected a ridiculous charge, what I didn't expect was to get told they couldn't do it. Tried to explain that in the UK we have CHAPS which would cost approx. $70 but they were still adamant that they did nothing like that in Oz. Begs the question how big businesses manage to operate here or am I just with the wrong bank?

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