Oz Dollar Posted October 22, 2012 Report Share Posted October 22, 2012 I have booked and signed with a shipping agent I was told I had nothing to pay upfront I told them I needed to store in uk for A few months and ship over later again i asked and agian they said no payment till it was shipped. I signed a form and today they tell me I have to pay all the money which I do not have I would not have signed a form with them i would have left it in my garage Help advice needed please Quote Link to comment Share on other sites More sharing options...
ali Posted October 22, 2012 Report Share Posted October 22, 2012 I'm sure we paid when our belongings were collected by the company, then there was something to pay at this end (quarantine fees or something) at this end. I would have thought this was right, because if you haven't paid then your belongings won't be insured? You'd probably best speak directly to the company if they told you that you didn't have to pay. Quote Link to comment Share on other sites More sharing options...
Guest farang Posted October 23, 2012 Report Share Posted October 23, 2012 Have you got a copy of the document you have signed, how long after you signed did they request payment? Have you spoken to trading standards? Is it a big well known company? Quote Link to comment Share on other sites More sharing options...
Guest theresascorchio! Posted October 23, 2012 Report Share Posted October 23, 2012 I have booked and signed with a shipping agentI was told I had nothing to pay upfront I told them I needed to store in uk for A few months and ship over later again i asked and agian they said no payment till it was shipped. I signed a form and today they tell me I have to pay all the money which I do not have I would not have signed a form with them i would have left it in my garage Help advice needed please Hi there, once you have signed your agreement to your moving company, you are required to pay a deposit, as this is needed either as insurance, booking your slot on the ship, we only had to pay £500, sent with your signed documents, shipping list, insurance list etc. also you will not receive your things back until you have paid your bill in full, before your ship arrives in port, also you pay your quarantine costs before inspection. Moving from one country to one so far away is an expensive job. Im sure you have already worked this out. Quote Link to comment Share on other sites More sharing options...
Oz Dollar Posted October 23, 2012 Author Report Share Posted October 23, 2012 I'm sure we paid when our belongings were collected by the company, then there was something to pay at this end (quarantine fees or something) at this end. I would have thought this was right, because if you haven't paid then your belongings won't be insured? You'd probably best speak directly to the company if they told you that you didn't have to pay. Thank you for your reply The shipping company told me i did not have to pay anything till i 1 week before it was shipped over As i can leave it in my garage i was just worried about damp etc now with just a few days togo they are asking i pay Quote Link to comment Share on other sites More sharing options...
Oz Dollar Posted October 23, 2012 Author Report Share Posted October 23, 2012 yes awell know company they sent me a bill and when i phoned up they again said i did not have to pay till it was shipped over as i siad to them again i was storing in the uk for 3 months before it was shipped over as i am in rented accommidation and no room for my goods Now they want me to pay very upset Quote Link to comment Share on other sites More sharing options...
Oz Dollar Posted October 23, 2012 Author Report Share Posted October 23, 2012 But i asked them this before and they said no i did not have to as a different shipping company asked me for a small amount upfront and thats why i decided to go with this xxxxxxxxxx shipping company beacuse they needed no money upfront I am not stupid and i know what they said to me As for the insurance i had not decided what to insure as i have lots of stuff for sale yes i do know about the expensive cost of moving. Quote Link to comment Share on other sites More sharing options...
Guest farang Posted October 23, 2012 Report Share Posted October 23, 2012 look at the document you signed, I am surprised they took your stuff then asked for payment later not at that time of signing, you need see the agreement you have signed. you should have a copy? if you think they gave wrong information call trading standards, if they have done this to you I am sure you won't be the first they have done it to Quote Link to comment Share on other sites More sharing options...
Oz Dollar Posted October 23, 2012 Author Report Share Posted October 23, 2012 look at the document you signed, I am surprised they took your stuff then asked for payment later not at that time of signing, you need see the agreement you have signed. you should have a copy? if you think they gave wrong information call trading standards, if they have done this to you I am sure you won't be the first they have done it to No theyhave not took the stuff it was booked for this weekend I just do not know what to do Thank you for your reply Quote Link to comment Share on other sites More sharing options...
Guest farang Posted October 23, 2012 Report Share Posted October 23, 2012 ok good, I don't really know how to advise you, if u still have your stuff you need find storage, I am very sure everyone will expect some money in advance. friends family is all I can suggest. whatever they said is not a contract sorry. Quote Link to comment Share on other sites More sharing options...
elfie Posted November 8, 2012 Report Share Posted November 8, 2012 being abusive wont help the case at all most prob the result would be the phone being put down on you .................... no win no gain Quote Link to comment Share on other sites More sharing options...
kjlav Posted November 8, 2012 Report Share Posted November 8, 2012 I have just had news my container has arrived and they want another $400 for customs wasn't told about that in the brochure!!! All you do when you get here is pay out pay out spent a fortune all ready and I haven't even found a job yet argh!! Quote Link to comment Share on other sites More sharing options...
Guest farang Posted November 8, 2012 Report Share Posted November 8, 2012 I think lesson here is research dont accept verbal quote and ask all fees are included, i would guess some companies do this, others do not and so look to give a better deal? Infact they may actually workout more expensive when hidden extras are added later. Quote Link to comment Share on other sites More sharing options...
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